Privacy Policy


ITEM d.o.o.
Patent & Trademark Agency
Resljeva cesta 16
SI-1000 Ljubljana
T +386 1 438 39 20
F +386 1 438 39 25
E mail(at)

At ITEM d.o.o. Patent & Trademark Agency, registration number 5698561000, with business address at Resljeva cesta 16, 1000 Ljubljana, we respect your right to privacy and we aim to ensure the highest degree of protection of your personal data. We handle the personal data which you provide us with in accordance with the General Data Protection Regulation (GDPR) and other applicable regulations governing data protection.

As a data controller we would like to acquaint you with the purposes for which your personal data will be obtained and how they will be used, and with your rights regarding the data we store about you and how to enforce them. Should you have any questions or requests regarding the processing of your personal data, please send them to mail(at)

Personal data that we process and for what purpose

All personal data which you provide us with by filling out the contact form on this website or by using any of the contact information published on our website. (i.e. name and surname, e-mail address, telephone number, name and address of the company, your position) are collected and processed for the purpose of performing our core business, i.e. for consulting in the field of intellectual property law and for representing in procedures for the acquiring and enforcing your intellectual property rights.

Legal basis for processing your personal data

We process your personal data on the basis of your express consent or other legal basis.

How long will we retain your personal data?

We store your data as long as it is necessary in order to fulfil the purpose for which particular data were collected and further used.

Personal data which we process based on your consent or legitimate interest is stored by us permanently or until you withdraw your consent or until there exist a legitimate interest for processing them.

After the end of the period of storage we shall efficiently and permanently delete and anonymize your personal data so that your identification will be no longer possible.

What are your rights regarding personal data processing?

You can request access to your personal data, their correction or erasure or request restriction of processing or object to the processing of your personal data at any time. You also have the right to data portability of your personal data. You can send your request to mail(at)

You can withdraw your consent to the personal data processing for the purposes of sending you notifications and news at any time, whereby the withdrawal of consent does not affect the lawfulness of personal data processing on the basis of this consent in the time period before your withdrawal.

In case of a data protection breach, we will notify you in accordance with the rules set forth by the applicable legislation.

We will comply with your requests without undue delay and in any case no later than within one month upon the receipt of your request, unless the applicable legislation provides otherwise. Considering the complexity and volume of requests this time limit may be extended for additional two months at most. We will notify you of any such extension together with the reasons for the delay within one month upon the receipt of the request.

If you believe that we do not process your personal data in accordance with the applicable legislation you can file a complaint with the Slovenian supervisory authority (Informacijski pooblaščenec) via e-mail to or by regular mail sent to Zaloška cesta 59, 1000 Ljubljana, Slovenia.